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ergelhipolan

Ergel H

@ergelhipolan

Operations Lead Ecommerce Virtual Support and Creative Design

Philippines
English, Tagalog
About me
Results-driven B2B Operations & Virtual Support Specialist with 15+ years of experience executing back-office workflows, client management, and quality assurance for enterprise brands like Google, Comcast, and SiriusXM. Proven expertise across data processing, technical support, compliance auditing, and workflow optimization. Rapidly adapts to modern CRM/AI tools and brand SOPs to deliver accurate, reliable execution.... Read more

Skills

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ergelhipolan
Ergel H
Offline • 

See my services

General Assistance
I will be your executive va for b2b operations data design and video
From$20 / projectMore details

Work experience

Qualfon

Technical Service Representative (Tier 3)

Qualfon • Full-time

Jun 2008 - Feb 2011 • 2 yrs 8 mos

Provided advanced Tier 3 technical support for mobile devices. Managed number portability and carrier transfers. Handled supervisory calls and processed device replacements.