I will provide remote IT support for windows PC issues
IT Support Specialist and Professional Voice Over Artist
About this Gig
Reliable Remote IT Support Fast, Friendly, and Professional
Hi, I'm Eric! With 8 years of hands-on IT helpdesk experience, I provide professional remote technical support for individuals and small businesses. I currently work in IT full time, so when you hire me you're getting someone actively working in the field not someone who learned from YouTube videos.
What I can help with:
- Windows 10 & 11 troubleshooting and configuration
- Microsoft 365 and Teams setup, errors, and support
- Slow PC diagnostics and performance improvements
- Printer, scanner, webcam, and peripheral setup
- Software installation, updates, and conflicts
- Docking station and monitor configuration
- General hardware troubleshooting desktops, laptops, Surface Pro
- Email setup and configuration
How it works:
- Message me first describing your issue
- We'll schedule a remote session at a time that works for you
- I'll connect remotely and get it sorted
Why choose me:
- Active IT professional this is what I do every day
- Patient, clear communication no tech jargon unless you want it
- Honest if something is outside my scope I'll tell you upfront
Not sure if I can help? Message me before ordering and I'll let you know honestly.
Device:
Desktop
•
Laptop
•
Printer
Operating system:
Windows
FAQ
How do you connect to my computer remotely?
I typically use tools like Quick Assist, AnyDesk, or TeamViewer — all free and safe for you to use.
What if you can't fix my issue?
I'll always be upfront. If something is beyond scope I'll tell you before we get started and won't charge you.
What are your available hours?
I work evenings and weekends, so I'm available to schedule sessions outside of normal business hours — great for people who work during the day.
