Erica
Virtual Executive Assistant and Operations Specialist
Skills
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Work experience
Flight Attendant
Aviation
Nov 2015 - Present • 10 yrs 6 mos
For the past 10 years, I have worked as a flight attendant with a leading international airline, where I excel at providing outstanding customer service in a fast-paced, dynamic environment. My responsibilities include managing in-flight operations, ensuring passenger safety, resolving conflicts, and coordinating with crew members to deliver a seamless travel experience. I consistently develop strong communication and problem-solving skills, handle emergency situations with composure, and receive positive feedback from passengers and supervisors. This role continues to strengthen my ability to multitask, adapt quickly, and maintain a professional, client-focused approach—all qualities I bring to operations and client support roles.
Not Found
12 yrs
Virtual Executive Assistant
Jan 2023 - Jun 2025 • 2 yrs 5 mos
I worked as a virtual executive assistant to the CEO of a company, providing dedicated administrative support. In this role, I managed a complex calendar, coordinated travel arrangements, prepared reports and presentations, and handled confidential correspondence on behalf of the CEO. I organized virtual meetings, facilitated communication with internal teams and external partners, and ensured all executive tasks and projects were completed efficiently. This experience strengthened my organizational skills, attention to detail, and ability to adapt quickly—skills that continue to enhance my effectiveness in operations and client support roles.
Leasing & Marketing Professional
Sep 2011 - Apr 2021 • 9 yrs 7 mos
Previously, I worked as a leasing and marketing professional, where I oversaw leasing operations and executed marketing strategies for residential properties. In this role, I managed client relations, coordinated property tours, negotiated lease agreements, and ensured high occupancy rates. My work included developing and implementing marketing campaigns, managing social media presence, and organizing community events to attract prospective residents. I also supervised and trained junior team members, fostering a collaborative and results-driven environment. This experience strengthened my leadership, communication, and project management skills, which I continue to apply in operations and client support roles.
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