I will create business process maps and optimize your workflows
SOP Development and Process Improvement Specialist
About this Gig
Are inefficient workflows costing your business time, money, and productivity?
I help startups and small businesses simplify operations through professional business process mapping and workflow improvement.
I'm Eric B. Horn, a business process improvement specialist focused on eliminating bottlenecks, reducing wasted time, and creating efficient workflows.
WHAT YOU'LL RECEIVE:
- Professional process maps and flowcharts
- Clear workflow steps, decisions, and responsibilities
- Bottleneck identification and analysis
- Actionable improvement recommendations
- Redesigned workflows (Premium package)
- Professional PDF deliverables
CHOOSE YOUR PACKAGE:
BASIC: 1 current-state process map.
STANDARD: 1 process map, bottleneck analysis, and 3 improvement recommendations.
PREMIUM: 2 process maps, redesigned workflows, and up to 5 improvement recommendations.
HOW IT WORKS:
- Share your process details.
- I analyze and map your workflows.
- Receive clear, actionable deliverables.
Ready to improve your operations? Message me before ordering!
Business type:
Startups
•
SMBs
Industry:
Business services & consulting
•
E-Commerce
Service type:
Workflow optimization
•
Process mapping
FAQ
1. What information do you need to create my process map?
A description of your workflow, including steps, responsibilities, decisions, and challenges. Existing notes or documents are helpful but not required.
2. Can you create a process map without existing documentation? Copy
Yes! Simply explain how your process works, and I'll organize the information into a professional workflow diagram.
3. What's the difference between your three packages? Copy
Basic includes 1 process map. Standard adds bottleneck analysis and 3 recommendations. Premium covers 2 processes, redesigned workflows, and up to 5 recommendations.
4. What types of business processes can you map? Copy
I map onboarding, customer service, invoicing, approvals, order fulfillment, scheduling, and other business workflows.
5. Will you implement changes or automate my workflows? Copy
No. This Gig provides process maps, analysis, and improvement recommendations. Software automation and implementation are not included.

