Eric

@erikyellowknife

Webex, VoIP and AI Automation Solutions

Canada

English, French

About me

I’m a Webex Engineer with hands-on experience in VoIP, SIP, contact centers, and workflow automation. I specialize in Webex Contact Center call flows and IVRs, SIP/VoIP integrations, call routing, and automation using n8n, Python, and APIs. I also work with Genesys Cloud and understand real production environments, including troubleshooting, logs, integrations, and platform limitations. Need AI bots, voice automation, or contact center workflows built for real-world use? I can help turn your requirements into reliable, practical solutions.... Read more

Skills