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ernest_web586

Ernest

@ernest_web586
5.0(1)

CRMPECIALIST

Nigeria
Albanian, English, French
About me
My name is Ernest and I have over 5 years of implementation experience with CRMs/Support Desk Platforms such as Zoho, Hubspot, Pipedrive, Freshworks , HighLevel, Salesforce and Zendesk. I have extensive experience in lead management, building pipelines, workflows, automations and implementing API integrations both custom and with zapier. I am also experienced in setting up CRM fields and data structures to implement reporting, analytics, dashboards and KPI’s needed to manage any business... Read more

Skills

e
ernest_web586
Ernest
Offline • 
Average response time: 21 hours

See my services

Email Automations
I will do gohighlevel CRM automation, sales funnel website, gohighlevel landing page
5.0(1)
From$5 / projectMore details
CRM Management
I will setup hubspot CRM, pipeline, workflow automation and forms
From$5 / projectMore details

Portfolio

Work experience

HubSpot

Implementation VP | RCG Management Group

HubSpot

Sep 2023 - Jan 2024 • 4 mos

CRM Implementations- Salesforce, Hubspot, Zoho, Freshworks and Zendesk. Setup help desk with ticket/case management, pipelines, lead, contact and account management, product pricing tables, custom and native integration, automated workflows, inventory management, e- mail marketing, e- mail management, SMS, marketing campaign management, telephony integration, accounting integration ◼ Cloud Based Telephony – Nice Incontact, Five 9, Fresh Caller, Zendesk Talk, Ring Central - functionality such as call recording, skill based routing, queue management, predicative outbound dialer, lead management, call back scheduling, dispositions and agent status tracking/reporting Work Force Management Integrations with Telephony as well as CRM and Telephony integration for screen/script pops ◼ Speech Analytics Platform Implementations- Automate quality assurance process with Call Miner Platform ◼ Implement Contact Center Structure for inbound, outbound, sales service, recruiting, training, quality

1 Reviews
5.0

(1)
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Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
1-1 out of 1 Reviews
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Most relevant
    C

    creativekentob

    US

    United States

    5

    Great experience! The GoHighLevel automation was done professionally and exactly as needed. Good communication and fast delivery. Highly recommended!

    $50

    Price

    3 weeks

    Duration

    gig

    Email Automations

    Helpful?
    Yes
    No