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eros_tech

Eros P

@eros_tech

IT Support Specialist Windows E System Automation

Italy
Italian, English
About me
I am an IT Technician with experience in Help Desk and application support within structured healthcare environments. I am currently expanding my backend skills in Java, Spring Boot, and SQL through personal projects. My goal is to transition into Application Support roles, leveraging my technical problem-solving skills and development competencies.... Read more

Skills

e
eros_tech
Eros P
Offline • 

See my services

Server Administration
I will write a custom powershell script for windows task automation
From$15 / projectMore details

Work experience

Freelance

Freelance

1 yr 3 mos

IT HELP DESK CONSULTANT

Jun 2026 - Present • 2 mos

Providing L1/L2 IT Support in a structured environment. Responsible for ticket management, Windows system troubleshooting, remote assistance (VNC), network configurations (DHCP/Proxy), and Active Directory/Domain operations. Escalating technical issues to specialized network/server teams when required.

HARDWARE E SOFTWARE TECHNICIAN

Dec 2019 - Jan 2021 • 1 yr 1 mo

Provided hardware and software technical support on PCs, notebooks, and mobile devices. Managed Windows/Linux OS installation and configuration, system diagnostics, data recovery, and local network troubleshooting.