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Fiverr Pro
English
$
USD
I will be your ecommerce customer support and ad moderation expert
About this Gig
Stop letting backend tasks bottleneck your e-commerce growth.
As your brand scales, the core team often drowns in "Where is my order?" emails and Meta ad spam. When you manage the inbox, you aren't managing your business. I partner exclusively with e-commerce brands to take over backend operations. I don't just answer emails; I protect your brand reputation and keep your ad comments profitable.
What I handle for you:
- Premium Inbox Management: Fast, high-EQ responses to emails (Shopify, Zendesk, Gmail). Handling exchanges and tracking.
- Meta Ad Moderation: Daily sweeping of FB/IG ads to hide spam and answer pre-sale questions, boosting ad conversion rates.
- Backend Automation: Zapier integrations to connect platforms and streamline daily store maintenance.
The Eshan Studio Difference:
- Professional English communication.
- Deep understanding of e-commerce metrics.
- I treat your brand like it is my own.
Your time is your most valuable asset. Message me today, and let's get your time back so you can focus 100% on scaling.
Service type:
Technical support
Language:
English
•
Hindi
Timezone:
24/7
Support software:
Zoho Desk
•
Zendesk
Knowledge base software:
Zoho
FAQ
Do you have experience with Shopify?
Yes, I am highly experienced in managing backend operations, ticket routing, and customer support specifically for Shopify stores.
How often do you check and moderate ad comments?
I monitor your Facebook and Instagram ad comments daily to ensure spam is hidden quickly and pre-sale customer questions are answered to protect your ad spend.
Will you need access to my social media accounts?
Yes, I will securely require Editor or Moderator access via your Meta Business Suite to manage the ad comments without needing your personal login details.
