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eslam_m_emam

Eslam Mohamed

@eslam_m_emam

IT Support Specialist Windows PC Troubleshooting

Egypt
Arabic, English
About me
Hi! I'm an IT Support Specialist with practical experience in Windows, PC troubleshooting, Excel, software issues, and general computer support. I help individuals and small businesses solve Windows errors, slow PCs, software and driver issues, connectivity problems, and system setup. I focus on practical solutions, clear communication, and efficient troubleshooting. I speak Arabic and English and can provide support through messages and remote assistance. Have a computer problem? Send me the details and let's fix it.... Read more

Skills

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eslam_m_emam
Eslam Mohamed
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will fix windows and PC problems remotely
From$15 / projectMore details
Server Administration
I will provide remote active directory and windows server support
From$15 / projectMore details

Work experience

Target

IT Systems Administrator

Target • Full-time

Jul 2023 - Present • 3 yrs 1 mo

IT Systems Administrator with 3 years of hands-on experience providing IT support and managing company systems. * Manage users, permissions, and Active Directory. * Administer and troubleshoot Windows Server. * Troubleshoot hardware, software, and Windows issues. * Manage printers and resolve printing problems. * Support network infrastructure and wireless access points. * Manage and monitor backup operations. * Support and troubleshoot CCTV systems. * Provide day-to-day technical support to employees and resolve IT issues efficiently.