Salesforce Certified Administrator and Agentforce Specialist.
I build reliable Salesforce systems for day-to-day operations, with nearly 70 processes rebuilt in Flow and support resolution times reduced by 50%.
For Agentforce, I focus on the foundation: clean data, permissions, business rules, scope, and testing—so agents can operate reliably.**
Sandbox-first, fully documented, and built for easy handoff. Bilingual English/Spanish. Available during U.S. business hours.
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