
Nafeesa Y
Level 2
Skills

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Work experience
Ecommerce Management
Etsy • Freelance
Aug 2022 - Present • 3 yrs 9 mos
Managed end-to-end operations for Etsy stores, focusing on growth, optimization, and customer satisfaction. Handled product listing creation, SEO optimization (titles, tags, descriptions), inventory management, pricing strategies, and order fulfillment. Conducted market and competitor research to identify profitable products and trends. Created promotions, discounts, and seasonal campaigns to increase sales and visibility. Provided customer support, managed reviews, refunds, and dispute resolution. Analyzed shop performance data to improve conversion rates, traffic, and revenue. Ensured brand consistency and implemented efficient workflows to streamline daily operations and improve turnaround time.
113 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
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jkinsey090302
Repeat Client

United States
The Etsy Assistant has been very helpful for my shop. It gives clear, easy-to-understand answers and helps me manage my listings and shop questions quickly. I like how it saves time and makes things less confusing, especially when I need quick guidance. It’s a great tool for both new and growing sellers. Definitely recommend!
Seller's Response
kathypears92
Repeat Client

United Kingdom
The service was outstanding. Listened to what I wanted and delivered. Always there when I messaged to ask questions. Wasn’t sure what to expect but very proactive and made the whole process very smooth and worry-free
Seller's Response

richnanny

United States
She was absolutely a pleasure to work with.... She delivered beyond my expectation. Don't hesitate.... All of you wishes will be met🌸
Seller's Response
dione392

United States
Nafeesa was very professional to work with. She explained everything clearly and made fast revisions. I look forward to continuing to work with her

Seller's Response
jadorebrows

United States

Seller's Response