e
evangeline_liu2

Eva Liu

@evangeline_liu2

analysis

China
Chinese
About me
I’m a reliable Multilingual Audio Data Labeler & QA Reviewer focusing on AI voice dataset production. I can deliver accurate audio transcription, voice annotation and full quality control to upgrade your machine learning training data. Native Mandarin & Cantonese speaker, strong English reading ability; expert in audio timestamping, speaker separation and low-quality data screening Full-cycle data service: labeling, cross-check QA, error sorting and team calibration document creation I maintain frequent updates during cooperation to make sure all work aligns with your project require... Read more

Skills

e
evangeline_liu2
Eva Liu
Offline • 

See my services

Data Entry
I will data entry, advanced excel functions

Work experience

Accenture

ANALYSIS

Accenture • Full-time

Apr 2022 - Dec 20253 yrs 8 mos

● Served as a core team member leading the end-to-end NIGO (Not In Good Order) process for Manulife Hong Kong MPF (Mandatory Provident Fund) withdrawal operations, including information verification, exception document handling, and the disbursement process, consistently maintaining an accuracy rate above 99.8%. ● Developed dynamic task allocation models using Excel to manage capacity for MPF withdrawal operations, ensuring a team SLA achievement rate of 99.8%. Conducted high-compliance project audits in strict accordance with Hong Kong regulatory standards to maintain team operational accuracy above 99.8%. ● Authored the team checklist to standardize complex operational workflows, effectively reducing error rates for newly onboarded staff. Conducted data reviews on exception documents to identify process bottlenecks, assisting in optimizing review SOPs and lowering duplicate data-entry rates. ● Fully responsible for mentoring, onboarding, and systematic training of new team members.