Entry-level System Support Engineer with hands-on experience supporting ERP and payroll systems, databases, cloud environments, networks, and end users. Skilled in L1/L2 support, troubleshooting, data management, system administration, and technical documentation. AWS Academy Cloud Architecting certified with knowledge of cloud computing, firewall configuration, security practices, and private/public cloud environments. Strong problem-solving skills, a customer-focused mindset, and a passion for growing in IT system support and operations.... Read more