
Asma Akter
Level 2
E commerce Manager
Skills

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Work experience
E-commerce Virtual Assistant
Ecommerce • Full-time
Sep 2024 - Present • 1 yr 8 mos
Hugbel Lighting (E-commerce Brand) 1. Managed end-to-end customer support across email and online platforms 2.Handled product inquiries, order issues, shipping coordination, and after-sales service 3.Collaborated with logistics partners (e.g., UPS) to resolve delivery challenges efficiently 4.Assisted customers with product recommendations and lighting solutions based on their needs 5.Maintained a professional and empathetic tone in all communications, ensuring high customer satisfaction
AR-Institute Virtual Assistant
Tech Hub • Full-time
Feb 2020 - Dec 2024 • 4 yrs 10 mos
1.Provided virtual assistant support for daily business operations 2.Managed accurate data entry and database organization 3.Handled office responsibilities and administrative tasks efficiently 4.Assisted as a course mentor, guiding students and supporting learning activities 5.Maintained communication and coordination across tasks to ensure smooth workflow
48 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
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subsaharangrp
Repeat Client

United States
Seller's Response
meisterweister
Repeat Client

Taiwan
Seller's Response

eidoerik
Repeat Client

United States
Great work! Was quick with revision and great attention to detail.

eidoerik
Repeat Client

United States
Reformatted my excel sheet to properly upload to Shopify with variants. Once working out the kinks we were good to go!
lunesol
Repeat Client

Singapore
The work was done swiftly with not much problems. Willingness to put in the work first to show capabilities is highly appreciated. Would totally recommend for any e-commerce work. Great work!
Seller's Response
