I will provide live, email chat, help desk and customer support

Pakistan

I speak Urdu, English

246 orders completed

Certified Virtual Assistant I Data Entry Specialist

Hi there, I am 𝗠𝗼𝗮𝘃𝗶𝗮. A Professional Virtual Assistant with 💎 𝟭𝟱𝟬+𝗣𝗿𝗼𝗷𝗲𝗰𝘁𝘀 𝗼𝗻 𝗙𝗶𝘃𝗲𝗿𝗿 & 💎 𝟱𝟬+ 𝗣𝗼𝘀𝗶𝘁𝗶𝘃𝗲 𝗥𝗲𝘃𝗶𝗲𝘄𝘀. As a seasoned freelancer offering comprehens...

Level 2

Has met high performance criteria and has a proven track record for meeting client expectations.

About this Gig

I will be your Virtual Assistant and Customer Service Support.


I'll handle your emails, messages, rearrange files, do data entry & collect information on behalf of you.


Do you want to make your customers happy? 

I provide Top-notch live chat support and email support for online stores and social media. I can make your customers super happy.


I can assist you with any of the below:

✔ General customer support queries (Live chat, email, Facebook, Instagram)

✔ Take messages from customers & forward queries

✔ Respond to queries with an agreed script or even without a script

✔ Respond to customer support queries by email

✔ Make the daily reports and send them to you.

✔ Dedicated account manager (For custom package only)

✔ And much more - just ask!




WHY ME?  

✄ 2+ years of experience in admin and customer support tasks.

✄ Can work in your timezone, or we can negotiate it.

✄ 24/7 Customer support

✄ Professional quality work

✄ Can work on weekends if needed.

Social media platform:

Facebook

Twitter

Instagram

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Intercom

Knowledge base software:

Freshdesk

Zoho

My Portfolio