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Fahad Mehmood
@fahad_004
Lead Dispatcher Efficient Route Coordinator
Pakistan
English
About me
Its been 6 Years now, as a Lead Dispatcher, I play a pivotal role in ensuring seamless logistical operations by overseeing route assignments, coordinating schedules, and assisting clients with travel bookings, including flights, trains, and accommodations. My expertise lies in fleet management, effective communication, and leveraging technology to optimize workflows and enhance operational efficiency.
Backed by a Bachelor’s degree in Computer Science, I bring a tech-savvy approach to logistics, prioritizing safety and customer satisfaction in all aspects of dispatch management.
Skills
Fahad Mehmood
Offline •
Average response time: 1 hour
See my services
Customer Success
I will provide dispatcher services to non emergency medical transportation nemt
E-Commerce Store Management
I will provide shopify store dropshipping website and order management customer support
Portfolio
Work experience
Upwork
Freelance • 5 yrs 4 mos
Lead Dispatcher - Driveaway Company
Apr 2024 - Present • 2 yrs 2 mos
● My responsibilities include communicating with drivers, and assigning routes to make sure everything runs smoothly as well as helping clients book rides. ● Booking of (flights, train, bus, uber, hotels etc.) ● Receive emergency and non-emergency calls and record significant information. ● Address problems and requests by transmitting information or providing solutions. ● Receive and dispatch orders for products or deliveries. ● Prioritize calls according to urgency and importance. ● Use phones or computers to send crews, vehicles, or other drivers to appropriate locations. ● Monitor the route and status of field units to coordinate and prioritize their schedule. ● Provide field units with information about orders, traffic, obstacles, and requirements. ● Enter data in the computer system and maintain logs and records of calls, activities, and other information.
Dispatch Manager
Jan 2021 - Mar 2024 • 3 yrs 2 mos
● Receive emergency and non-emergency calls and record significant information. ● Address problems and requests by transmitting information or providing solutions. ● Receive and dispatch orders for products or deliveries. ● Prioritize calls according to urgency and importance. ● Use phones or computers to send crews, vehicles, or other drivers to appropriate locations. ● Monitor the route and status of field units to coordinate and prioritize their schedule. ● Provide field units with information about orders, traffic, obstacles, and requirements. ● Enter data in the computer system and maintain logs and records of calls, activities, and other information.
