I will be your ecommerce store manager and virtual assistant
About this Gig
Is managing products, orders, inventory, customer inquiries, and supplier follow-ups taking too much of your time?
We provide reliable e-commerce store management and virtual assistant support through a 3-person operations team.
What We Handle:
Product & Catalog Management: Product uploads, formatting, SKU/category updates, SEO-friendly titles, and catalog maintenance.
Orders & Inventory: Order tracking, inventory updates, low-stock monitoring, fulfillment coordination, returns, and refunds.
Vendor Operations: Supplier follow-ups, vendor onboarding support, pricing updates, and merchant coordination.
Customer Support: Email, live chat, order inquiries, tickets, returns, and refund requests.
Monitoring & Reporting: Competitor price tracking, stock alerts, operational spreadsheets, and sales reports.
Why Work With Us?
3 specialists for different store workflows
One dedicated point of contact
Parallel execution across operations
Flexible support for growing stores and marketplaces
Message us before ordering for ongoing management, automation, or custom requirements.
Industry:
Business
•
Retail & wholesale
•
Technology & internet
Platform:
Shopify
Language:
English
My Portfolio
FAQ
What does 20 or 50 team hours mean?
Package hours are total combined working hours across our team. We allocate those hours to the appropriate team member based on your store's requirements.
Which e-commerce platforms do you support?
We can support standard e-commerce platforms, multi-vendor marketplaces, and custom store or admin systems. Please message us with your platform before ordering so we can confirm compatibility.
Why hire your team instead of one virtual assistant?
E-commerce operations often involve several workflows at the same time, including catalog updates, order management, customer support, inventory, and vendor coordination. Our 3-person team allows tasks to be assigned to the right specialist while you communicate through one point of contact.
Can you work with our existing SOPs and processes?
Yes. We can follow your existing SOPs, checklists, workflows, templates, and store policies. If required, we can also help organize operational procedures during the project.
Can you set up competitor price or stock monitoring?
Yes. We can assist with competitor price monitoring, stock tracking, alerts, and reporting depending on your platform and requirements. Any paid third-party software or subscription cost is not included unless specifically agreed.
Do you provide ongoing monthly e-commerce management?
Yes. We can provide ongoing operational support through recurring orders or custom offers based on the number of hours, platforms, stores, and workflows required.
Can you handle customer support?
Yes. We can assist with email tickets, live chat, order inquiries, returns, refunds, and standard customer service workflows according to your policies and SOPs.
Do you support vendor and supplier management?
Yes. We can assist with supplier follow-ups, vendor onboarding administration, document organization, merchant coordination, product information updates, and operational communication.
