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faisal_shah96

Muhammad F

@faisal_shah96

Remote Hospitality Specialist Airbnb CoHost

Pakistan
English, Urdu
About me
I am a results-driven Hospitality Professional with over 9 years of experience in Front Office Operations and Channel Management. I specialize in managing short-term rentals and Airbnb portfolios, optimizing occupancy rates, and delivering 5-star customer support across global time zones.... Read more

Skills

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faisal_shah96
Muhammad F
Offline • 

See my services

Messaging & Emailing
I will be your airbnb virtual assistant and ota property manager
From$10 / projectMore details

Portfolio

Work experience

Hotels_Etc.

Duty Manager

Hotels Etc. • Full-time

May 2025 - Present • 1 yr 1 mo

Directing overnight and evening hotel front office operations, managing dynamic room rates on global OTA channels (Booking.com, Agoda), and supervising front-desk staff to ensure international hospitality SOPs.

Wyndham_Hotels & Resorts

Guest Service Agent

Wyndham Hotels & Resorts • Full-time

Dec 2024 - May 2025 • 5 mos

Delivered premium front-desk operations and customer services aligned with global Wyndham brand standards. Handled VIP arrivals, managed cash logs via POS terminals, and coordinated with international corporate clients.

Hotels_Etc.

Shift Supervisor (Promoted from Reservation Agent)

Hotels Etc. • Full-time

Mar 2017 - Aug 2024 • 7 yrs 5 mos

Progressed from Room Reservation Agent to Receptionist, and subsequently promoted to Shift Supervisor due to strong operational performance. Managed end-to-end room inventories, handled high-volume bookings, and supervised front desk operations while maintaining excellent guest relations.