I will provide call answering, phone support and virtual receptionist services
Gig Summary
Helping Businesses Deliver Outstanding Customer Support
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
About this Gig
Your customers need answers even when your office is closed.
At e-Work Outsource, we provide 24/7 answering services, phone support, virtual receptionist and appointment scheduling for businesses across the USA, UK, Canada and Europe.
Established in 2019, our expert team members supports law firms, property management companies, medical and dental clinics, e-commerce stores, transportation companies, home service providers and businesses across other industries.
OUR SERVICES:
Inbound call answering and message taking
Appointment booking and rescheduling
Customer inquiries and client intake
Virtual Receptionist
Callbacks and follow-ups
Order processing
Call transfers and escalations
Email, live chat and virtual assistance
SOFTWARE EXPERIENCE:
RingCentral, OpenPhone, Vagaro, Appointlet, TextNow, Housecall Pro, GoHighLevel, and more.
WHY CHOOSE US?
Dedicated, trained professionals
24/7, weekend and holiday coverage
Professional English communication
Quick answering and Trained agents
Clear reporting and flexible ongoing plans
From a few hours daily to complete 24/7 coverage, we work as an extension of your business.
Message us before ordering to discuss your requirement!
My Portfolio
FAQ
Can you support my industry?
We support businesses across industries. Share your services, workflow and customer needs so we can confirm the right agent, training and support arrangement.
Do you provide complete 24/7 coverage?
Yes. Our team can provide daytime, overnight, weekend and holiday coverage, including complete 24/7 support. Message me for a custom quote based on your workload and staffing requirements.
Can I hire a dedicated virtual receptionist?
Yes. We can assign a dedicated agent or arrange a team for broader coverage. Your support arrangement will be confirmed before work begins.
Will you answer using my business name?
Yes. We use your approved greeting, scripts, FAQs and procedures to represent your business professionally.
Can you handle appointments and customer follow-ups?
Yes. We can book, confirm and reschedule appointments, return missed calls, follow up with inquiries and update your CRM according to your instructions.
Can you also provide email, live chat and administrative support?
Yes. These services can be included in a tailored remote support plan. Please discuss the required channels and workload before ordering.
Can you use my existing software?
We have experience with business phone systems, CRMs, scheduling platforms and support tools. Share your software list so we can confirm access and any training needed.
Do you provide reports?
Yes. Reports can include calls handled, messages, bookings, follow-up actions and escalations. We agree on the format before starting.
How do package hours work?
Package hours are scheduled support hours, including availability to answer calls and complete agreed tasks. Full 24/7 coverage and additional staffing are quoted separately.
Can we start with a trial before a long-term arrangement?
Yes. A free trial lets us learn your workflow and demonstrate the service before arranging ongoing weekly or monthly support.
27 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
J jcruz61

Spain
Trabajo perfecto
$50-$100
Price
4 days
Duration
Helpful?D danielterryecom

New Zealand
Very good and helpful. Helped with extra task no worries, customer support is great.
$50-$100
Price
7 days
Duration
Helpful?J jasperfilip

Netherlands
Great work once again.
$50
Price
1 day
Duration
Helpful?M martynzos

United States
Noam is great at what he does, very responsive and delivers good work!
$50
Price
1 day
Duration
Helpful?C caroline_1913

United States
Would definitely work with him again.
$50
Price
1 day
Duration
Helpful?
27 reviews for this Gig
| (27) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
J jcruz61

Spain
Trabajo perfecto
$50-$100
Price
4 days
Duration
Helpful?D danielterryecom

New Zealand
Very good and helpful. Helped with extra task no worries, customer support is great.
$50-$100
Price
7 days
Duration
Helpful?J jasperfilip

Netherlands
Great work once again.
$50
Price
1 day
Duration
Helpful?M martynzos

United States
Noam is great at what he does, very responsive and delivers good work!
$50
Price
1 day
Duration
Helpful?C caroline_1913

United States
Would definitely work with him again.
$50
Price
1 day
Duration
Helpful?

