I will provide customer support service for ecommerce via live chat support and email

Pakistan

I speak Urdu, English, Dutch, French

26 orders completed

Client satisfaction is My First Priority

Hi, I’m Faran. I have been working in eCommerce and SEO for over 6 years. I help online stores grow and get more sales. I work with Etsy, Amazon, Shopify, and WooCommerce. I provide full E-commerce ...

Level 1

Has met certain performance criteria and shows strong potential in the marketplace.

Highly Responsive

Known for exceptionally quick replies

About this Gig

Professional Customer Support for your e-Commerce and Dropshipping store, available 24/7.


Running an eCommerce store means handling customer questions, order issues, returns, tracking requests, and support tickets every day.


I will help you with 24/7 customer support, specifically for Shopify, WooCommerce, Etsy, eBay, and Amazon store owners.


I can help you with:


  • Responding to customer emails
  • Managing live chat inquiries
  • Handling support tickets
  • Assisting with order tracking, refunds, and returns
  • Resolving customer complaints
  • Answering product-related questions
  • Managing social media messages
  • E-commerce Store Management


Tools I use: Freshdesk, Zendesk, Gorgias, Zoho SalesIQ, Tidio, Gmail, Slack, WhatsApp, and social media inboxes.


Why work with me?


  • 24/7 support based on your requirements
  • Fast, professional, and polite responses
  • Strong understanding of eCommerce workflows
  • Organized, reliable, and detail-oriented service


Message me before placing an order so I can understand your store, support volume, and workflow.


Lets make your customer experience seamless and professional.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Non-technical support

Language:

Dutch

English

French

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk

My Portfolio