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Fiverr Pro
English
$
USD
I will customer support email and live chat support dropshipping business manager
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
About this Gig
Looking for Customer Support Manager? I will be your not only customer support manager but will be your business manager, so you can take more time to focus on other parts of your business :)
Gorgias Certified Lead Agent
I am fully experienced with Dropshipping/E-commerce business issues and have solutions for them :)
Expert with any tools you are using:
Zendesk | Gorgias | Gmail | Social Media Customer Service and Email Support
Shopify | AliExpress | DSers - Order Fulfillment and Management | Hubspot| Freshdesk | Tidio and many more
My Skills included:
Customer Support:
-Email Responses
-Communicating with suppliers
-Creating and Processing orders
-Orders fulfillment and Refunding cases
-Tracking orders and Closing deals
-Social Media Approach
-Live Chat
-Orders tracking in Aliexpress and Managing DSers
-Managing returns/exchanges as per policy
-Issuing refunds as per policy
-Winning Chargebacks
Business Management is my Plus (others don't offer you)
Inventory Management
Working with your suppliers directly
Bookkeeping
Fluent English Level
24/7 communication :)
Let's inbox NOW!
And have a FREE interview before placing the order!
Umar | Customer Service Manager
My Portfolio
FAQ
How to start?
It's very easy to start with me, Let's inbox, we will discuss business policies and share log in details We are read to start :)
I have a digital product, course, casino and other sort of business, do you support?
Absolutely, I am experienced in providing support to digital products, courses, SaaS, and Apps as well as any subscription-type business. I am happy to discuss the business and we can start working right away. I am quick learner of new business environments.
Can you provide support in other languages?
Yes, I can use google translators/Deepl and can respond to your customers in original languages (with NO additional fee)
Do you provide Phone Support?
Yes, in my premium package, I will provide you with phone support (additional charges apply) The phone support is available in English Language
Reviews
1 reviews for this Gig
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I ivopeeters
Indonesia
Het is erg fijn samenwerken, hij begrijpt snel hoe de business in elkaar zit en hoe hij met de klanten moet communiceren. Ook werkt hij precies volgens onze bedrijfsprocessen waardoor hij een waardevolle kracht binnen ons team is geworden.
$50
Price
4 days
Duration
Helpful?
Reviews
1 reviews for this Gig
| (1) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
I ivopeeters
Indonesia
Het is erg fijn samenwerken, hij begrijpt snel hoe de business in elkaar zit en hoe hij met de klanten moet communiceren. Ook werkt hij precies volgens onze bedrijfsprocessen waardoor hij een waardevolle kracht binnen ons team is geworden.
$50
Price
4 days
Duration
Helpful?
