Fatima

AI Automation Engineer

Upwork • Freelance

Feb 2023 - Present • 3 yrs 6 mos

Worked on marketing automation and customer engagement infrastructure at enterprise scale. Built APIs / campaign workflows / integrations processing [volume] and integrated with external platforms and CRMs. This is where automation stopped being a side task and became the thing I specialise in — I spent two years inside a product whose entire purpose is automating workflows reliably. Building AI systems for businesses: autonomous agents, RAG chatbots trained on client documents, and workflow automation in n8n, Make and Zapier. Focused on production reliability — error handling, monitoring, and documentation — because most AI builds fail after handover, not before it.

Remote Software Engineer (US Clients)

LinkedIn • Freelance

Dec 2021 - Nov 2022 • 11 mos

Passed Turing's technical vetting and worked remotely with US-based companies on [backend / full-stack] engineering. Delivered on US timezone overlap with distributed teams, which is where I learned to work asynchronously — clear written updates, documented handovers, no surprises.

Software Engineer

CureMD • Full-time

Feb 2020 - May 2021 • 1 yr 3 mos

Built and maintained features for a US healthcare SaaS platform used by medical practices across the United States. Worked on backend, integrating with third-party systems and handling data flows under strict accuracy and compliance requirements. Healthcare software teaches you that "mostly working" isn't a standard — that mindset carries into everything I build now.