
Fauzan Z
Data scientist
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Work experience
Project Management Intern
Shopee
May 2025 - Sep 2025 • 4 mos
Led 4 strategic projects with cross-functional teams, driving process improvements and workforce efficiency at Shopee’s department of operation . Designed and deployed an automation ecosystem, integrating machine learning pipelines with multi-agent LLM workflows to streamline customer service operations and save 16,800+ man-hours monthly. Led, designed, and formalized SOPs, scoring frameworks, and QA processes for the machine learning trainer team, enhancing model reliability and training efficiency, resulting in accuracy increase from ∼ 80% to ∼ 93%
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esemaris

Canada
I don’t usually write reviews, but this one is absolutely deserved. Fauzan helped me with a complex Excel-based financial tracking and reporting project and exceeded my expectations. He quickly understood the structure and logic I was trying to build—something other freelancers struggled with—and was...
