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favouruch

Favour U.

@favouruch

Virtual Assistant, Customer Support, Ecommerce and Order Management

Nigeria
English
About me
I'm a Virtual Assistant trained by ALX Africa with real hands-on experience. I handle customer support daily at a Jumia pickup station and manage a vendor account, listing products, updating prices and tracking orders. I'm reliable, detail-oriented and ready to help your business run smoothly.... Read more

Skills

f
favouruch
Favour U.
Offline • 

See my services

Data Entry
I will be your virtual assistant for customer support and order management
From$20 / projectMore details
Customer Support
I will provide customer support and complaint resolution for your business
From$20 / projectMore details

Work experience

Jumia

Jumia

Self-employed • 2 yrs 1 mo

E-commerce Vendor

May 2025 - Present • 1 yr

I manage my own vendor account on an e-commerce platform, handling product listings, updating prices, tracking orders, and making sure everything runs smoothly on the backend. It's given me a good understanding of how online stores operate from the seller's side.

Customer Service Associate

Apr 2025 - Present • 1 yr 1 mo

I work at a Jumia pickup station where I assist customers with collecting their orders, resolving complaints, and making sure every interaction goes smoothly. It's a fast-paced environment and it's taught me a lot about patience, clear communication, and thinking on my feet when things don't go as planned.