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fazaila

Fazaila

@fazaila
3.7(5)

Technical Writer,SOPs,Runbooks,Process Documentation

Pakistan
Punjabi, Urdu, English
About me
Hi, I help businesses organize their processes, improve clarity, and scale operations efficiently through structured documentation. I am a Technical Writer with a background in Software Engineering, specializing in Standard Operating Procedures (SOPs), runbooks, Workflow Documentation, Process Mapping, and Technical Guides. I have experience working with SDLC and CMMI. My focus is to create clear, practical documentation that teams can easily follow and implement. If your processes are unclear, undocumented, or inefficient, I can help transform them into organized, scalable systems.... Read more

Skills

f
fazaila
Fazaila
Offline • 

See my services

Technical Writing
I will create professional sops, runbooks, and process documentation
From$20 / projectMore details

Portfolio

Work experience

Freelancing_Career

Freelance Technical Writer

Freelancing Career • Self-employed

Dec 2019 - Apr 2026 • 6 yrs 4 mos

Developed SOPs, runbooks, and workflow documentation Conducted process mapping and analysis Created structured technical documentation

5 Reviews
3.7

(4)
(0)
(0)
(1)
(0)
Rating Breakdown
  • Seller communication level
    4.5
  • Recommend to a friend
    3
  • Service as described
    3.5
1-5 out of 5 Reviews
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Most relevant
    D
    image-docs

    debbiescott748

    GB

    United Kingdom

    2.3

    Initial communication were good; although end result was average but expensive; I was expecting a more formal document, with greater detail; if i had the time, it would've been much easier to do it myself; i will be doing some tweaking & tidying up prior to presenting this doc.

    Helpful?
    Yes
    No
    S

    strokesoft

    ES

    Spain

    5

    Excellent work!!

    Helpful?
    Yes
    No
    Z
    image-docs

    zankurou

    Repeat Client

    GB

    United Kingdom

    5

    Third time using Fazaila, I would 100% recommend her work. She puts all the work into the tiny details. Very fast and very dedicated.

    Helpful?
    Yes
    No
    Z
    image-docs

    zankurou

    Repeat Client

    GB

    United Kingdom

    5

    Second time using Fazaila, will keep using. Very impressed with work ethic.

    Helpful?
    Yes
    No
    Z
    image-docs

    zankurou

    Repeat Client

    GB

    United Kingdom

    5

    Wonderful work, relieved a lot of stress off a project and able to proceed with deliverable a lot quicker. Fazaila is dedicated and has very good communication skills. Would recommend for any technical documentation.

    Helpful?
    Yes
    No