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Ahsan I
@fbaexpert_ahsan
Level 2
Dedicated Customer Service Manager and Email Support
Pakistan
English, Spanish, German, Italian, Hebrew, Dutch
About me
In the competitive landscape of E-commerce and Hospitality, Customer Experience (CX) is the primary driver of brand loyalty and revenue growth. I am a professional E-commerce Operations Expert & Customer Support Specialist with over 6 years of experience managing high-volume operations for global brands and premium Airbnb listings. I specialize in omnichannel support across Shopify, Amazon, eBay, and Airbnb. My approach combines polite, high-EQ communication with technical proficiency. Ready to streamline your operations and elevate your customer satisfaction? Let’s collaborate.
Skills
Ahsan I
$7/hour
Offline •
Average response time: 1 hour
See my services
Promoted Listings
I will expertly setup, optimize and manage amazon PPC sponsored ads campaigns
Customer Support
I will provide customer support services for ebay, amazon, and shopify stores
Want to work on an hourly basis?
Tell Ahsan I what you need.
$7
/
hourPortfolio
Work experience
Customer Support Services for E-Commerce Platforms Amazon, eBay, Shopify, Tiktok
Knox • Freelance
Dec 2023 - Present • 2 yrs 9 mos
Strategic and results-driven E-commerce professional with over 3 years of dedicated experience managing end-to-end operations and customer support for the NEXON - Knox and NEXFR brands. I specialize in maintaining brand integrity and driving growth across a diverse multi-channel ecosystem, including Amazon, eBay, and TikTok Shop. I bridge the gap between complex backend operations and front-end customer satisfaction. My expertise lies in streamlining cross-platform workflows, protecting account health, and delivering high-EQ customer service that fosters brand loyalty and positive feedback. Key Expertise & Achievements: Omnichannel Support Leadership: Lead customer service operations across Amazon, eBay, and TikTok, ensuring rapid response times and professional conflict resolution. Operational Excellence: Full-scale management of account health, order fulfillment, and platform-specific compliance for high-volume brands. Brand Growth: Assisted in the scaling and stabilization of the NEXON and NEXFR digital presence through meticulous listing management and customer-centric strategies. Platform Mastery: Expert-level proficiency in Amazon Seller Central, eBay Seller Hub, and TikTok Shop Seller Center. Core Values: Reliability: A self-starter committed to 24/7 accessibility and professional accountability. Adaptability: Constantly evolving with marketplace algorithm changes and emerging e-commerce trends. Communication: Focused on polite, persuasive, and effective communication to maintain 5-star ratings.
68 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 68 Reviews
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elmsworth
United Kingdom
Excellent work managing our 10 Airbnb properties. He was professional, reliable, and highly organized throughout the project. He handled guest communication and day-to-day operations efficiently, and I was very happy with his performance. I would definitely recommend his services and work with him again.
Helpful?
sharron_thomas
United States
Ahsan did an excellent job managing our 20 Airbnb properties. He is reliable, professional, organized, and highly responsive. Highly recommended for anyone looking for a trustworthy Airbnb property manager.
Helpful?
torvyn
United States
I had an exceptional experience working with Ahsan as my airbnb cohost! His professionalism in delivering top-notch work was impressive.
Helpful?
brittany_nolan2
United Kingdom
Excellent customer support experience. The team was responsive, professional, and proactive in handling customer queries and resolving issues. Highly recommended for reliable customer support services.
Helpful?
aimeeroselan100
United States
Ahsan did an amazing job creating my listing. He was able adapt to my evolving instructions quickly and with a positive and encouraging attitude. He worked within the timeline we discussed and offered to help with any corrections I might discover after approval. I will absolutely hire him again in the...
Helpful?
