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FranP
@fco_perla
Multilingual Customer Service and Sales Specialist
El Salvador
English, French, Spanish
About me
I am a multilingual Customer Service and Sales professional with 10+ years of experience working with international customers in English, French and Spanish.
I specialize in customer support, email and chat communication, complaint handling, customer retention, sales support and professional business communication.
I can help your business manage customer emails, live chat, complaints, follow-ups, sales support and multilingual customer communication with a professional and solution-oriented approach.
English • French • Spanish
Skills
FranP
Offline •
See my services
Customer Support
I will provide customer support in english french and spanish
Customer Support
I will handle customer complaints and difficult customer situations
Work experience
Customer Service & Sales Specialist
Toura Cancun • Full-time
May 2016 - Present • 10 yrs 3 mos
Manage customer service and commercial follow-up for international clients in the tourism and car rental sector. Handle inquiries, complaints, incidents, deposits and reimbursement cases in French, English and Spanish. Coordinate with operational teams, resolve sensitive issues and follow cases through to resolution while maintaining customer satisfaction.
