f
federicomaca_da

Federico Manca

@federicomaca_da

Data Analyst and BI Specialist

Italy
Italian, English, Spanish
About me
I am a Data Analyst with 12 years of expertise in transforming complex data into actionable business insights. I combine advanced analytical methodologies with modern AI-enhanced problem-solving. I am proficient in the end-to-end data lifecycle, from SQL extraction and cleaning to Power BI visualization and strategic recommendation.... Read more

Skills

f
federicomaca_da
Federico Manca
Offline • 
Average response time: 1 hour

See my services

BI Analytics
I will process , analyze data and create data visualization
From$150 / projectMore details

Work experience

Atos

Data Analyst for HR Department

Atos • Full-time

Apr 2020 - Mar 2022 • 1 yr 11 mos

Utilized SQL to extract and analyze operational HR data to uncover trends. Created Power BI dashboards to distill complex data into actionable insights. Developed automated scheduling and efficiency tracking systems. Applied time-series analysis to forecast staffing needs and optimize workforce allocation.

IBM

Data Analyst & Reporting Specialist

IBM • Full-time

Oct 2014 - Apr 2020 • 5 yrs 6 mos

Pioneered automated reporting solutions using SQL and Power BI for European customer service. Masterminded KPI dashboards tracking call metrics to improve customer satisfaction. Engineered workload allocation reports and predictive staffing models using time-series analysis to ensure service level agreement compliance.