I will be your reliable customer support and virtual assistant

Are you ready to skyrocket your e-commerce or start-up business by delivering unmatched customer support? Look no further! I will provide reliable and unparalleled live chat customer support, email handling, clear your social media comments, and even cross-sell and upsell where necessary.

What I Can Do for You:

• Customer Experience and Support: I'm your go-to pro for providing outstanding customer support through chat, phone, and email.
• Sales Expertise: My knack for inbound and outbound sales strategies can boost your revenue and customer retention.
• Optimized Workflows: I'm a pro at process optimization and workflow management, ensuring that your operations run seamlessly.
• Troubleshooting and Resolution: I excel at complaint resolution and troubleshooting to keep your customers satisfied.
• E-commerce Focus: I have a strong background in order processing, Shopify, and e-commerce, enabling me to support your online retail endeavors.
• Data Analysis: I'm well-versed in tracking and reporting customer trends, providing you with valuable insights for strategic decision-making.

Tools used: Zendesk CRM, Freshdesk, Slack, Miro, Jivo, Trello, G-Suite, Nextiva and more