Fenella brook

@fenella_brook

Welcome and Thank You Emails That Help Donors Give Again

United Kingdom

English

About me

Hello, I write the emails a charity sends after the gift: welcomes, thank yous and updates. You may know the feeling: new donors arrive every December, and by next December most of them have gone quiet. I map each email to a moment in the donor's first year, so nobody hears from you only when you need money. I would love to stay with your charity for the long run and look after your donor emails year after year. Expect plain language, steady updates, fair rates and straight answers.... Read more

Skills