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Fenella
@fenella_etta
Quality Assurance Specialist For User Testing And Digital Support
United Kingdom
English, French
About me
Hi, I’m a freelance digital support specialist who helps clients with user testing, QA testing, surveys, Discord setup, and online research.
I enjoy helping businesses and creators improve their apps, websites, communities, and projects by providing clear feedback, organized work, and reliable support.
My services include app testing, bug reporting, survey creation, research assistance, and setting up professional Discord servers with roles, bots, and automation.
I’m focused on delivering quality work, good communication, and making sure every project gets massive attention and results.
Skills
Fenella
Offline •
Average response time: 1 hour
See my services
User Testing
I will provide 12 testers for app testing, google play closed testing, and QA testing
Tax Exemptions
I will help you start a nonprofit and prepare your 501c3 application for irs approval
Work experience
Discord Server Setup Specialist
Discord • Freelance
Nov 2023 - Present • 2 yrs 8 mos
Provided freelance Discord setup services for communities, gaming groups, and online projects. Created and organized Discord servers with custom channels, categories, roles, permissions, bots, and automation features to improve server management and user experience. Helped clients build clean and structured communities by setting up moderation systems, welcome messages, security settings, and server workflows. Focused on creating organized, user-friendly Discord environments that are easy to manage and enjoyable for members.
QA Tester & User Testing Specialist
App • Freelance
Mar 2023 - Present • 3 yrs 4 mos
Provided freelance QA testing services for mobile apps and websites, helping identify usability issues, bugs, and areas for improvement. Performed user testing by reviewing app features, testing user flows, and providing detailed feedback to improve overall user experience. Created clear testing reports with observations, screenshots, and suggestions to help clients understand issues and make improvements. Focused on accuracy, attention to detail, and delivering valuable feedback that helps improve digital products.
