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$
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Fernando
@ferfig
IT SUPPORT SYSTEMS ENGINEER
Colombia
Spanish, English
About me
I am a Systems Engineer with nearly 5 years of experience providing technical support in real-world environments, including healthcare institutions where system reliability is critical.
I help individuals and small businesses solve common computer problems quickly and remotely, without complicated processes.
💻 My services include:
✔ Fixing slow computers and improving performance
✔ Virus and malware removal
✔ Windows troubleshooting and error fixing
✔ Software installation and configuration
✔ Email setup and basic technical issues
✔ Remote IT support step by step
Skills
Fernando
Offline •
See my services
Support & IT
I will fix your computer, windows issues and more
Work experience
IT Support Technician
Hospital Records • Full-time
Jan 2020 - Jun 2024 • 4 yrs 5 mos
IT Support Technician – Primary Healthcare Hospital (Colombia) 4 years and 10 months Provided technical support for computers, software, and end users in a high-demand healthcare environment where system reliability is critical. Diagnosed and resolved hardware and software issues Installed and configured systems and applications Supported daily operations and hospital management systems Troubleshot network connectivity issues Performed maintenance and optimization of equipment Assisted users in real-time with technical problems Ensured continuous operation of systems and delivered fast, effective support under pressure.
