I will be executive admin for lead follow up customer sevice e commerce crm operation

United Kingdom

I speak English

Virtual Assistant, Executive Admin, CRM Operations, Customer Support

I am a reliable Virtual Assistant and Executive Administrative Support Specialist helping businesses manage daily operations, customer service, lead follow-ups, and project management. I provide email...
About this Gig

I will manage lead follow-ups, customer service, ecommerce and CRM operations to help you stay organized, maintain customer relationships, and keep your business running smoothly


Are you losing valuable leads because fo llow-ups are delayed? Struggling to keep up with customer inquiries, CRM records, or daily ecommerce tasks? I can help manage these responsibilities so you can focus on sales, customer satisfaction, and business growth


What I will do



  • Executive administrative and virtual assistance
  • Lead follow-ups and prospect communication
  • CRM data entry, contact updates and pipeline management
  • Lead tracking and follow-up reminders
  • Customer service via email, live chat and support tickets
  • Customer inquiry management and issue escalation
  • Ecommerce order tracking and order status updates
  • Product, inventory and customer record updates
  • Refund and return request coordination
  • Email management and appointment scheduling
  • Spreadsheet updates and business data organization
  • Customer onboarding and post-sale follow-ups
  • Task coordination and operational reporting
  • CRM cleanup and duplicate record identification


Kindly contact me now to get started with a reliable and active virtual assistant

Messaging platform:

Email

•

SMS

•

Social media

•

Live chat

Language:

English

Work model:

Project-based

•

Weekly assistance

•

Monthly retainer

Industry:

Business services & consulting

Purpose:

Business

Other Virtual Assistant Services I Offer