I will provide professional e commerce customer support and manage customer inquiries

Malaysia

I speak English, Malay

Project Manager and Business Operations Coordinator

Hi, I'm Dilan, a startup recruiter and online business coordinator operating under a registered business. I build a trusted freelancer network and connect clients with skilled professionals while mana...
About this Gig

Running an online store takes time. Let me help you manage your customers and provide a positive shopping experience!

I am a patient, reliable and customer-focused virtual assistant offering e-commerce customer support services.

I can help you with:

  • Responding to customer messages and inquiries
  • Managing customer emails and live chat
  • Handling order status and shipping inquiries
  • Assisting with refunds, returns and exchange requests
  • Handling customer complaints professionally
  • Following up on unresolved customer issues
  • Updating customers on their orders
  • Providing friendly and professional customer service
  • Managing customer requests and daily communications

My priority is to make your customers feel heard, valued and well taken care of.

Whether you run a Shopify store, Shopee shop or another e-commerce business, I am here to help you manage your customer communications so you can focus on growing your business.

Let's work together to give your customers a better shopping experience!

Language:

English

Timezone:

UTC daytime

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