I will build a connectwise API integration, automation or ai assistant


About this gig
Need ConnectWise data somewhere it does not go on its own, or want your team to ask ConnectWise questions in plain English through Claude or ChatGPT? Tickets into Teams, time entries into Power BI, agreements synced to Halo or NinjaOne, Huntress alerts raised as tickets, or an AI assistant that reads your boards safely.
I build MSP integrations for a living: production modules for ConnectWise, Autotask, Halo, NinjaOne, Datto, Huntress, IT Glue, Hudu, Pax8, Auvik and more, with proper error handling, retries and logging. Not a Zapier zap that breaks on the first null.
What you get:
- Working integration, report, automation or AI assistant on the ConnectWise REST API
- Error handling and logging so you know when something fails
- Handover docs your team can maintain
- Source code is yours
AI work is read-only by default, with writes gated behind human approval. I built a governed MCP platform for MSPs, so this is not my first one.
TypeScript or Python. Runs on Azure Functions, n8n, a container or a cron job.
UK evenings, which is US afternoons. Message me first and I will confirm scope before you order.
Get to know Jack H
Turning messy business processes into clean internal tools
- FromUnited Kingdom
- Member sinceJan 2023
- Last delivery1 year
Languages
English
FAQ
What is an "AI Integration" in the context of this gig?
ConnectWise Manage. Examples include customer sentiment analysis, skill gap analysis, and automatic ticket responses.
How do you ensure the security of my ConnectWise Manage data?
Data security is paramount. I follow best practices to ensure all data remains confidential and is not shared or stored beyond the duration of the project. If needed, I'm open to signing a Non-Disclosure Agreement (NDA).
Can I request a custom AI feature not listed in the examples?
Absolutely! I'm always up for a challenge and would be happy to discuss and develop a custom AI solution tailored to your specific needs.
How do I get started after purchasing the gig?
Once you've purchased the gig, please provide a brief of your requirements. I'll then reach out to discuss the specifics and ensure we're aligned before starting the project.
What if I need revisions or adjustments after the integration is complete?
Your satisfaction is crucial. Each package comes with a specific number of revisions. If you need additional tweaks or adjustments after the integration, I'm here to help!
