f
france_mia

France Mia

@france_mia

Zendesk Ticket Routing And Automation

United Kingdom
English, French, Spanish
About me
Hi, I help support teams stop wasting time on manual ticket sorting. I specialize in Zendesk automation: ticket routing, auto-tagging, macros, and simple integrations with tools like Slack and Google Sheets. My goal is a setup where tickets reach the right person faster and your agents spend less time on repetitive work. What you can expect from me: Clear communication and honest scope before I start Every rule tested before delivery A simple summary so your team understands the setup.... Read more

Skills

f
france_mia
France Mia
Offline • 

See my services

CRM Management
I will automate your zendesk ticket routing and tagging