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franciscogon182

Francisco G

@franciscogon182

Business Writer

Mexico
Spanish, English
About me
I am an experienced Director of Delivery and transformation consultant based in Queretaro, Mexico. With a strong background in administrative management and customer service operations, I specialize in leading organizational transformations and managing technical administrative departments to drive operational excellence.... Read more

Skills

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franciscogon182
Francisco G
Offline • 
Average response time: 1 hour

See my services

Resume Writing
I will write your ats resume and cover letter in english or spanish
From$20 / projectMore details
Technical Writing
I will build a searchable agent knowledge base for your call center team
From$300 / projectMore details

Portfolio

Work experience

Elica

Customer Services Specialist

Elica • Full-time

Feb 2019 - Apr 2020 • 1 yr 2 mos

Dedicated to providing high-quality customer support and service operations. Handled client inquiries, resolved service-related issues, and maintained strong customer relationships to ensure brand loyalty and satisfaction.