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franciscojansen

Francisco J

@franciscojansen

Patient Support Specialist

Philippines
English, Tagalog
About me
I am a detail-oriented Patient Support Specialist with over 2 years of experience in healthcare BPO operations, specializing in US lab order processing. I am proficient in navigating EHR and CRM platforms like OpenLoop and Healthie while maintaining high data accuracy and strict HIPAA compliance.... Read more

Skills

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franciscojansen
Francisco J
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will provide hipaa compliant medical data entry and ehr support
From$10 / projectMore details

Work experience

Healthcare

Patient Support Specialist / Data Entry Specialist

Healthcare • Full-time

Aug 2024 - Present • 2 yrs 2 mos

Processed and verified high-volume healthcare lab orders from active queues using CRM/EHR platforms (OpenLoop, Healthie, Quest Quanum, LabCorp, Junction) and Google Workspace/MS Office. Ensured 100% compliance with HIPAA guidelines and data privacy regulations while managing administrative workflows. Recognized with Quality Assurance Excellence and Top Performer Awards for maintaining accuracy and fast turn-around times.