I will be a spanish customer service representative

You will get responses to your spanish speaker client concerns based on you guideline and policies of the company. I will create templates responses to make the customer better and easy to do it.

For the past 3 years, I've worked as a Customer Service Specialist, being accountable for customer service, relationship building and customer account managament. I've been the scalation point for service issues that require elevated decision-making to maintain both company brand and customer happiness. My performance in problem-solving has been recognized. I consistenly meet or exceed service benchmarks.

Customer service is the protector of any company's brand and supports hard won market share by maintaining postive customer relations and fostering repeat business.

A happy customer tells his friends; an unhappy customer tells friends, neighbors and strangers on social media. I create happy customers.