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Fiverr Pro
English
$
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FranMartinez
@franmartinezv
Customer Support Sales Assistance Client Communication
Germany
Spanish, English, German
About me
Are you overwhelmed with customer messages and need someone reliable to handle them professionally?
I will help you manage your customer support through email and chat, ensuring fast, clear, and friendly communication.
I’m reliable, detail oriented, and easy to work with. Whether you need support with customer service, communication, or administrative tasks, I’m here to help you get things done.
Skills
FranMartinez
Offline •
Average response time: 54 hours
See my services
Lead Qualification
I will manage your spanish speaking leads and follow up
Work experience
Retail and Customer service assistance
Primark • Part-time
Sep 2025 - Jan 2026 • 4 mos
▪ Worked in a busy retail store helping customers with questions, returns and finding products. ▪ Supported the sales floor by organizing merchandise and keeping the store in order during high-traffic hours..
Key account manager
Mabe de El Salvador • Full-time
Feb 2020 - Oct 2023 • 3 yrs 8 mos
▪ Opened new accounts and expanded sales channels with major retailers including PriceSmart and Freund. ▪ Achieved over 50% sales growth with strategic clients through relationship management and commercial planning. ▪ Built and managed a client portfolio exceeding $200K in revenue within two years.
Customer Service Agent
Teleperformance • Full-time
Aug 2019 - Feb 2020 • 6 mos
▪ Served as the first point of contact for clients, handling product inquiries, orders. ▪ Managed client issues, product inquiries and post-sales communication.
