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fredrickwiliam

Fredrick

@fredrickwiliam

CRM expert

United Kingdom
English, French, German, Arabic
About me
Every business owner tells me: “I waste way too much time on tasks my software should do automatically.” That’s why clients hire me. I turn messy processes into simple, automated workflows that save hours every week and win more customers. What I Do: CRM Setup & Automation: Keep pipelines clean without manual work. AI Chatbots & Voice Agents: Smart assistants using ChatGPT, Claude, and Vapi. Workflow Automation: App connections via Zapier, and Make. Twilio & Lead Sync: Automated SMS, voice calls, and instant form tracking. Message me right now to get your business running on autopilot!... Read more

Skills

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fredrickwiliam
Fredrick
Offline • 
Average response time: 1 hour

See my services

Project Management Software
I will setup your CRM in hubspot, suitedash, zoho, bitrix24, agile CRM or capsule CRM
From$40 / projectMore details
AI Integrations
I will build salesforce agentforce ai agents with flow, apis, webhooks and ai workflows
From$90 / projectMore details

Portfolio

Work experience

Upwork

CRM Automation & Business Systems Specialist

Upwork • Freelance

Dec 2023 - Present • 2 yrs 9 mos

Designed and implemented CRM systems, workflow automation, and business process optimization solutions for businesses across multiple industries. Specialized in configuring and customizing GoHighLevel, HubSpot, Zoho CRM, Pipedrive, Jobber, Notion, and Zapier to streamline lead management, customer relationships, sales pipelines, and daily operations. Key achievements: Built end-to-end CRM systems tailored to business workflows. Automated lead capture, follow-ups, appointments, and customer onboarding. Integrated CRM platforms with third-party tools using Zapier and APIs. Designed custom sales pipelines, dashboards, reports, and automation workflows. Migrated customer data between CRM platforms while maintaining data integrity. Improved sales productivity by reducing manual tasks through automation. Created scalable business systems for service businesses, agencies, real estate, healthcare, eCommerce, and consulting firms. Delivered secure, reliable, and user-friendly CRM solutions that increased operational efficiency and customer engagement. Skills GoHighLevel HubSpot CRM Zoho CRM Pipedrive Jobber Zapier Notion CRM Automation Workflow Automation Sales Pipeline API Integration Business Process Automation Industry Business Services & Consulting