Nasrin Akter

Google ads expert for towing business

Business • Part-time

Aug 2025 - Feb 2026 • 6 mos

Worked as a Roadside Assistance Specialist, providing reliable towing and emergency roadside support to customers. Handled multiple service requests, including vehicle towing, battery jump-starts, flat tire changes, fuel delivery, and lockout assistance. Coordinated towing operations and managed customer communication to ensure fast response times and smooth service delivery. Maintained clear communication with both drivers and customers, resulting in high customer satisfaction. Successfully completed 5+ service jobs with a strong focus on professionalism, safety, and timely assistance. This experience helped me develop strong problem-solving skills, real-time decision-making ability, and the ability to work efficiently under pressure. Through this role, I developed strong problem-solving skills, the ability to work under pressure, and a customer-focused approach. I consistently ensured quick response times and professional service, contributing to positive customer experiences and repeat business.