
Racheal O.
Customer Satisfaction Guaranteed
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Portfolio
Work experience
Online Store Manager
MarketPro E-commerce Agency • Freelance
Dec 2024 - Oct 2025 • 10 mos
Key Responsibilities: - Managed daily operations of multiple online stores. - Handled order processing, fulfillment coordination, and customer support. - Conducted market research and competitor analysis. - Implemented marketing campaigns and promotional strategies. Key Achievements: - Helped scale startup stores into profitable businesses. - Improved customer retention and satisfaction ratings.
Digital Operations & Workspace Manager
BrightPath Consulting Services • Freelance
Jul 2023 - Mar 2024 • 8 mos
Key Responsibilities: - Designed customized business systems using Notion, including CRM dashboards and project trackers. - Built automated workflows to streamline operations and task management. - Developed internal documentation hubs and SOP systems. - Provided client training on workspace setup and productivity optimization. Key Achievements: - Improved team workflow efficiency by over 30%. - Created scalable templates used across multiple departments.
E-commerce Specialist (Shopify & Etsy)
TechNova Digital Solutions Ltd. • Freelance
Sep 2022 - Sep 2023 • 1 yr
- Built and managed fully functional stores using Shopify, including theme customization and product setup. - Optimized Etsy shops using SEO strategies, keyword research, and high-converting product descriptions. - Managed inventory systems, pricing strategies, and product uploads. - Integrated payment gateways, shipping tools, and automation apps. - Monitored store performance and implemented data-driven improvements. Key Achievements: - Increased client sales by up to 40% through conversion optimization. - Successfully launched multiple high-performing online stores.
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Rating Breakdown
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hassatabey
Repeat Client

United States
Rachel was super helpful and understanding with what I wanted for this Notion build. We worked with each other to reach a decision on a template that was both what she could provide & what would make me happy. She did a great job, exceeded my expectations in detail. I can’t thank her enough. I may be back for a round 3 🙂 thanks again!
Seller's Response
rowena_rousseau
Repeat Client

Netherlands
Fumi really listens to your needs and make the notion template as you wish. I really love working with Fumi & love the quality of the Notion dashboards!
Seller's Response
hassatabey
Repeat Client

United States
Overall, I believe my notion template is a decent notion template BUT it wasn’t as detailed as I requested and I kind of gave up trying to explain what I wanted because it seems like the builder had maybe other projects. It just seemed rushed and low effort on multiple pages. Some of the pages, I didn’t...
Seller's Response
digitalrelief

Netherlands
I received the digital product on the same day and it looks absolute stunning! Great working with Fumi!
Seller's Response

maryambeyat

United Arab Emirates
Fumi has been amazing to work with and I couldn't have imagined working with someone else! She has helped me bring my idea to life. Blown away!
Seller's Response
