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Gabriel A
@gabriel_amarill
Quality Assurance Specialist
Paraguay
Spanish, English, Portuguese
About me
I am a professional with experience in customer service, sales, and quality control, currently working in Quality Assurance. I am responsible for ensuring compliance with policies and quality standards to maintain a consistent service experience. I possess strong skills in adaptation, communication, and problem-solving across various work environments.
Skills
Gabriel A
Offline •
Average response time: 1 hour
See my services
Customer Support
I will provide customer service QA audits
Work experience
Alorica
Full-time • 1 yr 4 mos
Quality Assurance Specialist
Dec 2025 - Present • 9 mos
Responsible for ensuring compliance with internal policies and established quality standards, guaranteeing a consistent and efficient service experience aligned with customer expectations. Focuses on maintaining high-quality performance across the team.
Customer Service Representative
May 2025 - Dec 2025 • 7 mos
Provided professional customer service by handling inquiries, resolving customer concerns, and delivering effective solutions. Applied strong communication, empathy, and positive positioning to ensure a high-quality customer experience and maintain professional service standards.
