I will fix windows and mac errors as your personal tech support
About this Gig
Your computer problem, solved today no jargon, no runaround.
I provide fast, friendly Level 1 technical support for individuals, freelancers and small businesses. If something is broken, slow, or just won't work, send it over and I'll fix it.
What I help with:
- Error messages and crashes (Windows, macOS, Linux)
- Slow computer cleanup and performance tuning
- Software install, update and configuration issues
- Printer, Wi-Fi, Bluetooth and peripheral setup
- Email and account access problems
- New PC / workstation setup and file migration
- Driver conflicts, startup errors, blue screens
- Basic network troubleshooting
How it works:
1. Message me first with a short description and a screenshot
2. I confirm I can solve it and which package fits
3. You order I start right away
4. We work over chat, or a live remote session if you prefer
What I don't cover: physical hardware repair, data recovery from failed drives, pirated software or license cracks, production servers, or access to accounts that aren't yours.
Not sure which package? Message me I'll tell you honestly, even if the answer is that I'm not the right person for it.
Device:
Desktop/Laptop
Operating system:
Windows
FAQ
I'm not sure which package I need. What should I do?
Message me before ordering with a short description and a screenshot. I'll tell you exactly which package fits — or let you know if your issue is outside what I cover. No charge for asking.
Will you need remote access to my computer?
Only if you want it. Most issues get solved over chat with screenshots. If a remote session is faster, we use AnyDesk or TeamViewer, you stay at the keyboard, and you close the session whenever you want.
What if you can't fix my problem?
If I can't solve it, I'll tell you quickly and cancel the order for a full refund. I'd rather lose the sale than take money for a fix that didn't work.
Is my data safe?
Yes. I never copy, store or share anything from your machine. I don't ask for passwords — if a login is needed, you type it yourself during the session.
Can you help outside your working hours / in my timezone?
I reply within a few hours most days. If your issue is urgent, add the Extra Fast Delivery option and I'll prioritise it
Do you offer ongoing support?
Yes. If you need regular help, message me and we can set up a custom offer for monthly support instead of ordering one-off gigs.

