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gayansampath833

Gayan Smp

@gayansampath833

IT Support DevOps and Server Administration

Sri Lanka
English
About me
I'm an IT Infrastructure and Systems Engineer with 4+ years of experience managing Microsoft 365, Windows/Linux servers, Docker, networking, monitoring, backups, and IT automation. I specialize in deploying secure, reliable infrastructure, troubleshooting complex issues, and improving business operations. My expertise includes Exchange Online, Microsoft Entra ID, Docker, Jenkins, SQL Server, PostgreSQL, Azure, Prometheus, and Grafana. I deliver practical, well-documented solutions with a strong focus on quality and client satisfaction. ... Read more

Skills

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gayansampath833
Gayan Smp
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will provide professional remote IT support and troubleshooting
From$15 / projectMore details
DevOps Engineering
I will set up grafana monitoring and alerts
From$30 / projectMore details

Portfolio

Work experience

Embla_Software Innovation

IT Support Engineer

Embla Software Innovation • Full-time

Sep 2023 - Present • 3 yrs

IT Support Engineer providing L1–L3 technical support and managing Windows and Linux production infrastructure. Experienced in Windows Server, Ubuntu, Active Directory, Microsoft 365, Azure, networking, Docker, Jenkins CI/CD, Grafana and Prometheus monitoring. Manage production servers, troubleshoot infrastructure and network issues, implement backup and disaster recovery solutions, and support application deployments. Also involved in Docker-based infrastructure modernization, automated deployments, infrastructure monitoring, and IT security practices.

Lake_House

Systems Maintenance Executive

Lake House • Full-time

Feb 2022 - Aug 2023 • 1 yr 6 mos

Provided IT support and helpdesk services for 500+ users across multiple departments. Maintained and monitored IT infrastructure, servers, network systems, and data center operations. Troubleshot hardware, software, and network issues, including DNS, DHCP, and connectivity problems. Managed data backup and restoration processes and assisted with patch management, system upgrades, and preventive maintenance. Responded to incidents and escalations to maintain system availability and service continuity.