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English
$
USD
I will provide professional remote IT support and troubleshooting
About this Gig
Facing Windows, Microsoft 365, network, server, or cloud IT issues? I provide reliable remote IT support and troubleshooting for individuals, startups, and small businesses.
With 4+ years of hands-on experience in IT infrastructure and systems administration, I can diagnose and resolve technical issues efficiently while keeping you informed throughout the process.
What I can help with:
Windows 10/11 troubleshooting & performance issues
Software, driver, printer & application problems
Microsoft 365, Outlook & Exchange Online issues
Microsoft Entra ID & account/login problems
Azure VM & cloud troubleshooting
DNS, DHCP, VPN & network connectivity issues
Linux & Windows server troubleshooting
Basic Docker, Nginx & SSL issues
Malware/virus troubleshooting
System configuration & technical documentation
Network & infrastructure diagrams
You'll receive professional communication, systematic troubleshooting, practical solutions, and recommendations to prevent recurring issues.
For complex server administration, migrations, cybersecurity incidents, or infrastructure projects, please contact me before ordering so I can review your requirements and provide a custom solution.
Let's get your IT
Device:
Desktop
•
Laptop
•
Server
•
Router
•
Printer
Operating system:
Windows
•
Linux
•
Android
•
Ubuntu
My Portfolio
FAQ
What do you need to get started?
Please provide a clear description of the issue, relevant error messages or screenshots, your operating system/environment, and any necessary remote-access details. Never share passwords. For business systems, provide only the access required for troubleshooting.
Is my data safe during remote support?
Yes. I follow a security-conscious approach and only access information necessary to diagnose and resolve the issue. I will never request unnecessary passwords or sensitive information. You remain in control of your system throughout the remote support session.
Can you help with Azure or Microsoft 365 problems?
Yes. I can troubleshoot common Azure, Microsoft 365, Exchange Online, Microsoft Entra ID, Outlook, account access, configuration, and connectivity issues. For complex migrations or larger projects, please contact me before ordering.
What happens if my issue needs more time than the selected package?
I'll inform you before exceeding the package scope. If additional time or work is required, we can discuss the issue and I can provide a custom offer or recommend the most suitable package. I won't perform additional billable work without your approval.
Can you create documentation for my systems?
Yes. I can create clear technical documentation, user guides, troubleshooting procedures, network diagrams, and system documentation based on your requirements. Documentation can be added to the appropriate package or provided through a custom offer.
