Makuyi GEORGE O

@george_ofori

Customer Service Officer

Uganda
English, French
About me
I am a dedicated and hardworking professional with a background in banking, bringing a strong understanding of customer service, financial handling, and administrative support. I am skilled in data entry, AML compliance, and record keeping, with a commitment to delivering accurate results in both physical and remote environments.... Read more

Skills

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george_ofori
Makuyi GEORGE O
Offline • 

See my services

Data Typing
I will do data entry, copy paste tasks and excel work
From$20 / projectMore details
General Assistance
I will be your personal virtual assistant for business tasks
From$20 / projectMore details

Portfolio

Work experience

BankXYZ_Financial Services

Operations and Customer Service Officer

BankXYZ Financial Services • Full-time

Oct 2023 - Feb 2026 • 2 yrs 4 mos

Processed high-volume daily transactions with full compliance to banking procedures forxample transfers, cheque clearing, deposits and withdrawals. Verified customer documentation in line with AML and KYC regulations. Handled and resolved customer complaints, improving satisfaction and retention. Opened and maintained individual and corporate accounts with high data accuracy.

Credit_First Financial

Assistant Administrator

Credit First Financial • Full-time

Apr 2022 - May 2023 • 1 yr 1 mo

Created and maintained new and strong relationships with existing and external clients. Storming regularly to increase the number of members joining the sacco. Meeting monthly Sales targets.