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George Paula
@georgepaula1
IT Supervisor
Egypt
English
About me
IT Support Specialist (14 Years) | Wix & Shopify Developer | Microsoft 365 | Data Entry
14 years in IT support and 5 years building Wix and Shopify stores. I help small businesses and individuals fix technical problems fast and launch professional online stores that sell. I handle remote IT support, Microsoft 365 setup, Wix websites, Shopify stores, and accurate data entry. I explain things in plain language, reply quickly, and keep deadlines. Need a store plus ongoing tech support? I offer both in one package. Message me and I'll send a clear plan and price.
Skills
George Paula
Offline •
Average response time: 1 hour
See my services
Technical Support
I will provide remote IT support
Wix
I will create and customize your wix or shopify website
Portfolio
Work experience
Alico Egypt
Integratedfs • Full-time
Jun 2015 - Nov 2026 • 11 yrs 5 mos
**Job title:** IT Support Supervisor **Company:** Alico Egypt **Description:** Lead and support the IT team, overseeing day-to-day technical operations for the company. Manage hardware and software support, Microsoft 365 administration, user accounts, and network troubleshooting. Prioritize and resolve escalated issues, train staff on IT tools, and make sure systems stay reliable with minimal downtime.
IT Help Desk
LINKdotNET • Full-time
Feb 2012 - May 2015 • 3 yrs 3 mos
**Job title:** Help Desk Agent (IT Support) **Company:** Mobinil (now Orange Egypt) **Period:** 2012 to 2015 **Description:** Provided first-line technical support to customers and internal users by phone and ticketing system. Diagnosed and resolved hardware, software, and connectivity issues, escalated complex cases to the right teams, and documented every case clearly. Handled high call volumes while keeping customer satisfaction high.
