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George
@georgiospapadim
OTA, Reservations and Guest Support Specialist
Greece
English, Greek
About me
I am a Hospitality Operations professional based in Chania, Greece, with hands-on experience in hotel reservations, OTA management and guest support. I work with Booking Extranet, Expedia, Airbnb, WebHotelier, Hotelizer PMS, Hotelbeds and WebBeds. I handle reservations, rates, availability, guest communication, cancellations, late arrivals, complaints, invoicing, housekeeping and maintenance coordination. My strength is solving the operational issues automation cannot handle.
Skills
George
Offline •
Average response time: 1 hour
See my services
General Assistance
I will troubleshoot and optimize your booking com extranet
General Assistance
I will manage guest communication reservations and ota operations
Work experience
Hospitality Operations, Reservations & OTA Management
Hotel • Full-time
May 2022 - Present • 4 yrs 4 mos
Manage reservations, OTA platforms, rates, availability and daily hotel operations. Handle guest communication, booking changes, cancellations, late arrivals, complaints, payments and invoicing. Coordinate housekeeping, maintenance and transfers, while working with Booking Extranet, Expedia, Airbnb, WebHotelier, Hotelizer PMS, Hotelbeds and WebBeds.
